Privacy policy

Published date: 19th of March 2022

VegaPay Privacy Policy is based on the general data protection regulation. We maintain confidentiality of all your data, submitted to us, and protect your personal data against different types of fraud. We respect your concerns about privacy.

We undertake all required organizational and technical measures in order to protect personal data against accidental and fraud access, deletion, alteration or other illegal actions.

We guarantee confidentiality and protection of personal data against third parties. Access to personal data is granted only to those services and partners who require it to perform operations (placing order, delivery, e-mail subscriptions, tokenization). All these individuals are subject to confidential obligations and could be disciplined for obligation violation, including the dismissal and criminal prosecution.

Which data do we collect?

  • Personal data, submitted by you when registering or buying online, i.e. phone number, e-mail, first name and surname, delivery address, card number, device data;
  • Data subject to automatic transmission when browsing the website: IP-address, browser information, time of the website visit, address of the website you have transferred from to our website etc.

How do we use the collected data?

  • For providing services (registration, authentication, placing order, delivery etc.);
  • For tokenization your payment card data;
  • For responding to your requests and inquiries;
  • For distributing information regarding order status, new promotional activities and offers, including by means of e-mail;
  • For improving website operation, assessing its convenience and benefits, measuring product and service performance;
  • For carrying out promotional activities, contests (if you participate in them).

Personal data minimized to what is necessary in relation to the purposes for which they are processed. Personal data kept only for as long as is necessary for the purposes for which it is processed. If you are against using your personal data for providing services, you can delete your account. You have the right to be forgotten.
In addition, you can send the request to stop processing your data.

Payments security

Payments security is ensured by an Acquiring Bank, using modern protocols and technologies, developed by the international payment schemes such as Visa International and MasterCard Worldwide (3D-Secure: Verified by VISA, Mastercard SecureCode). Card holder confidential data received is processed by an Acquiring Bank processing center, certified as compliant with PCI DSS. The security of data transferred is ensured by modern internet security protocols.

Website data protection

The goal of the website data is to inform a purchaser about the online-store, its goods and services as well as to help with the website navigation.

  • The website content is owned by VegaPay and protected by law. Users are free to use the information available on the website for personal and non-commercial purposes. It is prohibited to use the information for commercial purposes;
  • The Company reserves the right to change, delete or operate with the information available on the website as well as to restrict access the latter;
  • The Company is not responsible for the publicly available data, submitted by the buyers on the website;
  • The Company reserves the right to amend the privacy policy in accordance with the legislation in force in order to improve safety systems.

When one transfers from our online-store page to other websites, our company is not responsible for the confidentiality of the data submitted on these websites.

Please note that by accepting the Terms of Service (https://vegapay.ae/termsofservice/) you confirm that you have read the above Privacy Policy and have given your consent.